Technical Support Home

The support pages are your primary source of on-line Pointwise and Gridgen information.

The current release is Version 16.00 R3. Download the software. Read the Release Notes. Install the software. Purchase manuals. Read the FAQ. Read Glyph documentation.

The current release is Version 15.11. Download the software. Read the Release Notes. Install the software. Manage your licenses. Purchase manuals. Read the FAQ.

Important: Due to an upgraded license manager, you will need to request a new license file from our license request page after upgrading to Gridgen V15.11.

Contacting Us

• Send a question using the Get Help form.
• Call our support engineers toll free at 800-4PTWISE.
• Email our support engineers at support@pointwise.com.

Training

Don't forget: Pointwise and Gridgen Training Courses are FREE for all customers with up-to-date maintenance. Check the schedule and register today.

We want this site to be as useful to you as it can be. Please be sure to send us all questions, comments, and suggestions; we value your input!