This is the place to request a license file for Pointwise, Gridgen, and Gridgen's Native CAD Readers. Please enter all of the requested information and press the Send button at the bottom of the page.

ALL information on this page must be provided in order for a license file to be generated and e-mailed to you.

Important: Due to an upgraded license manager, you will need to request a new license file using the form below if you are upgrading to Gridgen V15.11.

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Information About You
Your name:
Your email:
Your Customer ID:
You Need A License For...
Product:
Reason:
Other:
Information About Your Server
Hardware platform: Gridgen's Supported Platforms Pointwise's Supported Platforms
Operating system version:
Host Name(s):
Host ID(s): Host ID is not the IP address.
NCR Host Name (if different):
NCR Host ID:
Note: for redundant servers you must enter 3 Host IDs and 3 Host Names.
Enter Any Additional Comments Here

Here is my license request.

Customer ID

What is it?: Your Customer ID is a simple alphanumeric string that Pointwise uses to identify where you work and how you use the software. By providing your Customer ID, you make it easy for us to find your site in our database and quickly and accurately determine how many licenses of each product you have and what their expiration dates are.

How Do I Find It?:

Pointwise

Look in the Messages window. Your Customer ID is printed there when Pointwise starts.

Gridgen

If you are requesting a renewal license and still have an active license, run Gridgen and look at the startup messages printed to the shell window. Your Customer ID should appear there.
Look on your CD case. Your Customer ID is printed on a sticker that is affixed to the case.

License Server

What is it?: The license server is the computer on which you will be running FLEX to serve licenses to Pointwise and Gridgen. Keep in mind that the licenses are floating, so you can install the software on many computers but you will only install the license manager on one.

Host ID

What is it?: The Host ID is a short alphanumeric string that identifies your license server to the license manager. It is used when generating your license file.

How do I get it?:

Pointwise

If your license server runs on the Microsoft Windows operating system:

Start Pointwise's license manager utility, lmtools: Start, Programs, Pointwise, Pointwise V16, lmtools.
Click on the System Settings Tab
Your server's Host ID is the string in the field labeled "Ethernet Address".

If your license server runs on a Linux/Mac/Unix operating system:

Go to the directory where Pointwise was installed. This is commonly referred to as your pwi_home_path.
Type in the following to run the license control utility script:
sh ./LICENSE_CONTROL.sh
Your server's Host ID is the string in the field labeled "Pointwise license host ID".

Gridgen

If your license server runs on the Microsoft Windows operating system:

Start Gridgen's license manager utility, LMTOOLS: Start, Programs, Pointwise, Pointwise V16, LMTOOLS.
Click on the System Settings Tab
Your server's Host ID is the string in the field labeled "Ethernet Address".

If your license server runs on a Linux/Mac/Unix operating system:

Go to the directory where Gridgen was installed. This is commonly referred to as your gridgen_home_path.
Type in the following to run the license control utility script:
sh ./LICENSE_CONTROL.sh
Your server's Host ID is the string in the field labeled "Gridgen license host ID".

Why are there three fields for entering Host ID(s)?: You may set-up three redundant license servers so that your licenses will still be available in case one computer is unavailable. If you will not be using redundant licenses, you will only enter one Host ID; leave the other two fields blank.

Host Name

What is it?: The Host Name is an alphanumeric string that you or your system administrator use to identify your computer by name. It is used when generating your license file.

How do I get it?:

Pointwise

If your license server runs the Microsoft Windows operating system:

Start Pointwise's license manager utility, lmtools: Start, Programs, Pointwise, Pointwise V16, lmtools.
Click on the System Settings Tab
Your server's Host Name is the string in the field labeled Computer/Hostname.

If your license server runs on a Linux/Mac/Unix operating system:

Go to the directory where Pointwise was installed. This is commonly referred to as your pwi_home_path.
Type in the following to run the license control utility script:
sh ./LICENSE_CONTROL.sh
Your server's Hostname is the string in the field labeled Hostname

Gridgen

If your license server runs the Microsoft Windows operating system:

Start Gridgen's license manager utility, LMTOOLS: Start, Programs, Pointwise, GridgenV15, LMTOOLS.
Click on the System Settings Tab
Your server's Host Name is the string in the field labeled Computer/Hostname.

If your license server runs on a Linux/Mac/Unix operating system:

Go to the directory where Gridgen was installed. This is commonly referred to as your gridgen_home_path.
Type in the following to run the license control utility script:
sh ./LICENSE_CONTROL.sh
Your server's Hostname is the string in the field labeled Hostname

Why are there three fields for entering Host Names(s)?: You may set-up three redundant license servers so that your licenses will still be available in case one computer is unavailable. If you will not be using redundant licenses, you will only enter one Host Name; leave the other two fields blank.

NCR Host Name

What is it?: The Host Name is an alphanumeric string that you or your system administrator use to identify your computer by name. It is used when generating your license file.

If you will run the NCR server on a host other than the one that serves your other licenses, you can specify the NCR server's host name here.

NCR Host ID

What is it?: The Host ID is a short alphanumeric string that identifies your license server to Gridgen's license manager for the Native CAD Readers. It is used when generating your license file.

How do I get it?:
If your license server runs the Microsoft Windows operating system:

Start Gridgen's Native CAD Reader license manager utility, NCR Tools: Start, Programs, Pointwise, GridgenV15, NCR Tools.
Your server's NCR Host ID is the string in the field labeled NCR Host ID.

If your license server runs on a Unix/Linux operating system:

Go to the directory where Gridgen was installed. This is commonly referred to as your gridgen_home_path.
Type in the following to run the license control utility script:
sh ./LICENSE_CONTROL.sh
Your server's NCR Host ID is the string in the field labeled Native CAD Reader license host ID