Description
The System Info command displays a dialog (shown below) with helpful information specifically about your system and installation. Much of the
information found here can be useful when trying to resolve issues encountered running Pointwise, and you may be asked to communicate some of this information
when working with the Pointwise support team.
In the Pointwise Info list you will find version information for all of the libraries incorporated into Pointwise, but also listed is the location of the
temporary files folder that Pointwise will use. This location may be important if there are issues writing temporary files during execution of certain
commands. In particular the Solve (Grid, Solve, Unstructured blocks) command for unstructured blocks will use
this space to transfer volume point data to and from the isotropic tet mesher.
The License Server Info list provide your customer ID along with the name of the server currently being accessed, the port communicated through and the
expiration date of the current license on that server.
The Your Machine's Info list provides your system's OS and version. Here there is also detailed information about your system graphics card and
drivers. This latter information will help resolve issues in the way Pointwise is being rendered or displayed on your workstation.
Finally, the Your Locale list provides information about your system's language and region.
The System Info for Pointwise dialog provides useful versions, server and graphics information related to your installation.