Description
The System Info command displays a dialog with helpful information specifically about your system and installation. Much of the
information found here can be useful when trying to resolve issues encountered running Fidelity Pointwise, and you may be asked to communicate some of this information
when working with the Cadence Design Systems support team.
The System Info for Fidelity dialog provides useful versions, server and graphics information related to your installation.
In the Fidelity Pointwise Info list you can find version information for all of the libraries
incorporated into Fidelity Pointwise, but also listed is the location of the
temporary files folder that Fidelity Pointwise uses. This location may be important if there are issues writing temporary files during execution of certain
commands. In particular the Solve (Grid,
Solve, Unstructured blocks) command for unstructured blocks uses
this space to transfer volume point data to and from the isotropic tet mesher.
The License Server Info list provides your license server's hostID. This information is
needed in order to create your Cadence credentials, which give you access to the
Cadence Software Downloads
and Cadence Customer Support portals.
The Your Machine's Info list provides your system's OS and version. Here there is also detailed
information about your system's graphics card and drivers. This latter information is helpful in
resolving issues
in the way Fidelity Pointwise is being rendered or displayed on your workstation.
Finally, the Your Locale list provides information about your system's language and region.