At launch, Fidelity Pointwise attempts to checkout a FlexNet license from the configured license server. You can specify the license server using the environment variables CDS_LIC_FILE (Windows and Linux) and CDS_LIC_PROXY_SERVER (macOS). Refer to the table below for examples of how to set these environment variables on each OS.
Caution: Running Fidelity Pointwise on macOS requires a license proxy server be set up on a Linux machine. Please see the macOS section of the table below for more details.
setenv CDS_LIC_FILE port@hostName
setenv CDS_LIC_PROXY_SERVER port@hostName
launchctl setenv CDS_LIC_PROXY_SERVER port@hostName
CDS_LIC_FILEfor Variable Name and
port@hostNamefor Variable Value.
At launch, Fidelity Pointwise attempts to connect to the license server (specified by the environment variables described above) and to check out a license. If a license is available, Fidelity Pointwise will start normally. Refer to the sections below for troubleshooting issues with connecting to the license server and obtaining a license.
If Fidelity Pointwise cannot connect to the license server, a dialog pops up directing you to check that the environment variable is set correctly. Click Launch Viewer to launch the Fidelity Pointwise Viewer. Click Exit to exit Fidelity Pointwise and edit the system environment variables.
If Fidelity Pointwise is able to connect to the license server, but no licenses are available, a dialog pops up with the following options:
Fidelity Pointwise periodically checks the connection to the license server throughout the duration of the session. If the connection to the license server is dropped, a dialog pops up indicating that the connection has been dropped.
Fidelity Pointwise will attempt to reconnect with the license server. If a connection cannot be made, a secondary dialog pops up indicating that the license has been lost.
When the session becomes inactive for at least 5 minutes, the Inactivity Detection feature dims the screen to denote that inactivity has been detected. If inactivity continues for at least an hour, the license may be returned to the pool depending on the license server configuration. Once the session becomes active again, Fidelity Pointwise attempts to checkout another license. If none are available, a dialog (shown above) pops up indicating that the license has been lost and directs you to save your work.
For more information about inactivity detection, please refer to the Inactivity Detection section of this User Manual.